Privacy Policy

HashStaker (hereinafter "we", "us", "the Platform") operates the website hashstaker.com. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our services.

By accessing or using HashStaker, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

1. Information We Collect

1.1. Information you provide directly:

• Account registration data: username, email address, date of birth;
• Financial information: wallet addresses, transaction IDs (we do not store payment card numbers);
• Communications: messages sent to our support team via tickets or live chat;
• Identity verification documents (KYC), where required by applicable regulations.

1.2. Information collected automatically:

• IP address, browser type and version, operating system;
• Pages visited, time and date of access, session duration;
• Device identifiers and connection data;
• Cookies and similar tracking technologies (see Section 7).

1.3. Information from third parties: We may receive data from identity verification providers, payment processors, or fraud prevention services.

2. How We Use Your Information

We use the collected information to:

• Provide, operate and maintain the Platform;
• Process transactions and manage your account;
• Verify your identity and comply with legal obligations (AML/KYC);
• Send transactional notifications (deposit confirmations, withdrawal updates, email verification codes);
• Prevent fraud, cheating, and unauthorized access;
• Improve our services, fix bugs and develop new features;
• Respond to your support requests;
• Comply with applicable laws, regulations and court orders.

3. Legal Basis for Processing (GDPR)

Where EU/EEA data protection law applies, we process your personal data on the following legal bases:

• Contract performance — processing necessary to provide our gaming services;
• Legal obligation — compliance with AML, KYC and licensing requirements;
• Legitimate interests — fraud prevention, platform security, service improvement;
• Consent — for optional communications and marketing (where applicable).

4. Sharing of Information

4.1. We do not sell your personal data to third parties.

4.2. We may share data with trusted partners in the following circumstances:

• Service providers: payment processors, KYC providers, cloud hosting, analytics;
• Legal compliance: law enforcement, regulatory authorities, or court orders;
• Fraud prevention: to protect the Platform and its users;
• Business transfer: in case of merger, acquisition, or sale of assets (users will be notified).

4.3. All third-party service providers are contractually bound to protect your data and use it only for the purposes specified.

5. Data Retention

5.1. We retain your personal data for as long as your account is active and for a period thereafter as required by law (typically 5 years for financial records under AML regulations).

5.2. Upon account closure, personal data is anonymized or deleted, except where retention is required by law.

5.3. Server access logs are retained for 30 days for security monitoring purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you;
• Rectification: request correction of inaccurate or incomplete data;
• Erasure: request deletion of your data ("right to be forgotten"), subject to legal retention requirements;
• Restriction: request that we limit how we process your data;
• Portability: receive your data in a structured, machine-readable format;
• Objection: object to processing based on legitimate interests;
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at support@hashstaker.com. We will respond within 30 days.

7. Cookies Policy

7.1. We use cookies and similar technologies to:

• Keep you logged in (session cookies);
• Remember your preferences;
• Analyze Platform usage and performance;
• Detect and prevent fraud.

7.2. Essential cookies are strictly necessary for the Platform to function and cannot be disabled. Analytics cookies are optional and can be controlled through your browser settings.

7.3. You can disable cookies in your browser settings, but this may affect Platform functionality.

8. Security

8.1. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• SSL/TLS encryption for all data transmissions;
• Encrypted storage of sensitive information;
• Regular security audits and vulnerability assessments;
• Access controls and authentication requirements for staff.

8.2. No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Responsible Gambling

9.1. HashStaker is committed to responsible gambling. We collect and use data about your gaming activity to:

• Monitor for signs of problem gambling;
• Enforce self-exclusion and deposit limit requests;
• Comply with responsible gaming regulations.

9.2. If you wish to set limits or self-exclude, please contact support at support@hashstaker.com.

10. Minors

HashStaker is strictly for users aged 18 and over. We do not knowingly collect personal data from minors. If we discover that a user is under 18, their account will be immediately suspended and their data deleted.

11. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

12.1. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

12.2. Continued use of the Platform after changes are published constitutes acceptance of the updated Policy.

12.3. For significant changes, we will notify registered users by email.

13. Contact Us

For questions, concerns, or to exercise your data rights, contact us at:

• Email: support@hashstaker.com
• Website: https://hashstaker.com

© 2026 HashStaker. All rights reserved.